FAQs
Gain the clarity you need with answers to all the most common questions we get asked.
Do you offer independent financial advice?
Yes. We provide independent financial advice, which means our recommendations are based on your needs, circumstances and goals rather than being limited to a particular provider.
Does the Financial Conduct Authority (FCA) regulate you?
Yes. Tudor Franklin Ltd is an appointed representative of Sense Network Ltd, which is authorised and regulated by the Financial Conduct Authority (FCA). Our FCA registration number is 788066.
Can I choose between meeting in person or on a video call?
Yes. You can meet us in person or by video call, depending on which option feels most convenient and comfortable for you.
Where are face-to-face meetings held?
We can meet you at our office or in your home. We are happy to work around your preference so that the meeting takes place somewhere you feel comfortable.
Do you have parking at your office?
Yes. We have ample on-site parking, making it easy to visit us for a face-to-face meeting. Our office address is Unit 5, Pear Tree Business Park, Desford Lane, Ratby, Leicester LE6 0LE.
How long has Tudor Franklin been providing financial advice?
Our financial planners each have more than 20 years of experience in financial services. Tudor Franklin has been providing independent financial advice as a firm since 2017. You can learn more on our About us page.
Where are you based, and do you work with clients outside your local area?
We are based near Leicester and work with clients across the East Midlands. We also provide financial planning nationally, so you do not need to live locally to work with us.
Are your financial planners Chartered or Certified?
Yes. We are a Chartered financial planning firm, reflecting our commitment to high professional standards and ongoing development.
Do you have any client reviews or written or video testimonials, and where can I view them?
Yes. You can read client reviews and view testimonials on our website and VouchedFor, including feedback shared on our Why choose us page.
What makes your firm different from other financial planners?
We specialise in Inheritance Tax planning and hold qualifications that support our expertise in this area. Our Why choose us page explains how our in-depth, plain-English approach helps you make confident financial decisions.
What is your FCA registration number?
Our FCA registration number is 788066. You can use this number to find Tudor Franklin Ltd on the Financial Services Register.
What are the key cities, towns and areas you work with clients in?
We work with clients in Leicester and across the East Midlands. As we operate nationally, we can also support you wherever you are based in the UK.
Can you advise on personal pensions?
Yes. We can advise you on personal pensions as part of a wider financial plan built around your circumstances and long-term goals.
Can you advise on occupational pensions?
Yes. We can advise on occupational pensions and consider how they fit alongside your other savings, investments and retirement plans.
Can you help me consolidate multiple pensions?
Yes. We can review your existing pensions and advise whether consolidating them would be appropriate for your circumstances and objectives.
Can you help me take my pension tax-efficiently?
Yes. We can help you plan how to take income from your pension in a tax-efficient way, taking account of your wider financial position and goals.
Can you help with ethical or sustainable investing?
Yes. We can help you consider ethical or sustainable investments that reflect your preferences as part of your wider investment strategy.
Can you help me invest an inheritance I have received?
Yes. We can help you decide how to invest an inheritance in a way that supports your goals, circumstances and attitude to risk.
Can you advise on self-invested personal pensions (SIPPs)?
Yes. We can advise on self-invested personal pensions and assess how a SIPP could fit into your wider retirement plan.
Can you advise on final salary pension or defined benefit transfers?
We do not advise directly on final salary pension or defined benefit transfers. However, we can introduce you to trusted firms that specialise in this area.
Can you help with Inheritance Tax planning or estate planning?
Yes. Inheritance Tax planning is one of our specialist areas, supported by relevant professional qualifications. Our Inheritance Tax planning page explains how we can help you understand your potential liability and consider suitable arrangements.
Can you advise on investments such as Individual Savings Accounts (ISAs)?
Yes. We can advise on investments including Individual Savings Accounts (ISAs), considering how they fit with your wider financial plan and objectives.
Can you advise on protection such as life insurance, critical illness cover and income replacement?
Yes. We can advise on life insurance, critical illness cover and income replacement to help protect you and the people who depend on you financially.
Do you offer a free initial consultation?
Yes. Your initial meeting, or meetings where needed, are provided at no cost to you and without any obligation to proceed.
How do you charge for financial advice?
We charge a percentage-based fee for our financial advice and ongoing service. We will explain the applicable charges clearly before you decide whether to proceed.
What is your minimum fee?
Our minimum fee is £1,000. We will confirm the exact cost that applies to your circumstances before any chargeable work begins.
What do you typically charge for a financial plan?
A financial plan typically costs around £3,000. The precise fee will depend on the work involved and will be agreed with you before we proceed.
Do you charge fixed fees or a percentage of my investments?
Our charges are based on a percentage of your investments. We will set out the relevant percentage and explain what the fee covers before you agree to our service.
Do you get commission?
We only receive commission in connection with protection policies. Any commission that applies will be explained clearly to you.
Do you charge VAT?
VAT is only charged in extremely rare circumstances. We will tell you in advance if VAT applies to any part of the work we are proposing.
How do your fees compare with other financial planners?
We believe our fees are reasonable based on client feedback and the value clients place on the quality of our advice. You can review more information about our approach and charges on our Fees page.
How can I find your fees?
Please contact us, and we will explain the fees that may apply to the support you need. We will make sure you understand the cost before you decide whether to proceed.
Are my investments protected by the Financial Services Compensation Scheme (FSCS)?
FSCS protection depends on the product and provider involved. We aim to recommend arrangements that help protect client money where the relevant protection is available.
What happens if something goes wrong or I have a complaint?
Please let us know if you have a complaint so that it can be addressed through the appropriate process. You can also notify our compliance network directly.
How do you keep my personal data secure?
We use internal security protocols and online protection measures to safeguard your personal data. This includes secure systems for sending documents and communicating with you.
Are you insured to give financial advice?
Yes. We hold the appropriate insurance required to provide financial advice.
How can I check your FCA registration and authorisation?
You can search the Financial Services Register using our FCA number, 788066. The register includes details of Tudor Franklin Ltd and the financial advisers connected with the firm.
Do you have client stories or case studies I can read?
Yes. You can find client stories and testimonials on our website and VouchedFor, including examples on our Why choose us page.
How do you measure client satisfaction?
We send surveys after advice has been provided and invite clients to share feedback. We also provide links for clients who would like to leave a review of their experience.
Have you won any awards or accreditations?
Yes. Our awards and accreditations page includes details of the professional achievements and recognition held by members of our team.
Are you featured on VouchedFor?
Yes. Tudor Franklin is featured on VouchedFor, where we have more than 245 4.9-star reviews. You can read feedback from clients about their experience of working with us.
Can you help me retire early?
Yes. We can create a thorough financial plan to help you understand whether early retirement may be achievable. Cashflow planning is an essential part of this process, allowing you to see how your finances could support your goals over time.
Can you help me plan my retirement?
Yes. We can build a detailed financial plan around the retirement you want. Cashflow planning helps us illustrate whether your current arrangements are on track and what changes may be needed.
What type of clients do you typically work with?
We work with people who need support across a broad range of areas, from investing to Inheritance Tax planning. Our advice is shaped around your individual needs rather than a single type of client.
Do you work with younger clients who are still building wealth?
Yes. We believe it is important for younger clients to receive clear financial guidance while they are building their wealth and planning for the future.
Do you work with company directors or self-employed clients?
Yes. Supporting company directors and self-employed clients is one of our areas of expertise, including tax planning before and after a business exit.
Do you work with clients approaching retirement or already retired?
Yes. We work with people who are approaching retirement as well as those who have already retired, helping them plan around their income, investments and longer-term goals.
Can you help clients who have inherited money?
Yes. We can help you understand your options after receiving an inheritance and decide how the money could support your wider financial goals.
Can you help clients who have sold, or are in the process of selling, a business?
Yes. We specialise in tax and investment planning before and after a business exit. We can also work alongside suitable professionals who may help you grow the value of your business before a sale.
Can you help clients manage their finances after a bereavement?
Yes. We understand that inherited money can carry a strong emotional attachment, so we take care to make sure the time is right before discussing financial decisions. When you feel ready, we can help you consider your options at a pace that feels comfortable.
Do you specialise in working with business owners, retirees or professionals?
Yes. We support business owners, retirees and professionals with financial planning shaped around their particular circumstances, priorities and goals.
Can you help if I already have existing investments or pensions elsewhere?
Yes. Reviewing existing investments and pensions is a key reason many clients come to us. We can assess how your current arrangements fit together and whether they remain appropriate for your goals.
Is there a minimum amount of investable assets or income I need to become a client?
Our usual minimum level of investable assets is £250,000. However, we do not discriminate and will help anyone we reasonably can.
How can I book an initial meeting?
You can book an initial meeting by calling us, emailing us or completing the form on our contact us page. We will then arrange a convenient time to talk about what you would like to achieve.
Do I have to pay for an initial meeting?
No. Your initial meeting is entirely at our cost, giving you the opportunity to understand how we could help before making any commitment.
What do I need to bring to an initial meeting?
We will send you a welcome email explaining what to prepare, along with a helpful template. Typically, it is useful to bring a breakdown of your savings and investments, recent payslips and details of your expenditure.
What happens in the first meeting?
We will take time to understand your objectives and why they matter to you. We will then explore your current financial position and begin working back from your goals to identify what may be needed to achieve them.
How long should I allow for an initial meeting?
You should usually allow around two hours for your initial meeting. This gives us enough time to understand your circumstances, priorities and goals without rushing the conversation.
Do I have to sign up to your services at an initial meeting?
No. We want you to have the information you need to make a confident, informed decision before you agree to work with us.
What happens if my financial planner is away on holiday?
Urgent queries can be handled by another financial planner while your usual planner is away. Our wider team will also be available to provide support and make sure you are not left waiting unnecessarily.
How often will I hear from my financial planner?
We will meet with you at least once a year as part of our ongoing service. We also keep you informed through monthly blogs covering important financial themes and developments.
Do you offer cashflow forecasting or planning as part of your service?
Yes. Cashflow planning is one of the cornerstones of our service and helps you see how your finances may develop over time in relation to your goals.
What happens if my circumstances change?
Please keep us informed if your circumstances change so we can assess whether your financial plan needs to be adjusted. Where necessary, we can arrange an ad hoc review at no extra cost to you.
Can you work alongside my accountant or solicitor?
Yes. We encourage a collaborative approach with your accountant or solicitor because, in our experience, joined-up professional support can lead to better outcomes for you.
Can you coordinate with my mortgage adviser if they need information from you?
Yes. With the appropriate permissions, we can coordinate with your mortgage adviser and provide the information they need from us.
Will I be able to see the value of my investments online?
Yes. Our secure client portal allows you to view the value of your investments online at a time that suits you.
Do you provide an online portal for clients to view their investments?
Yes. Our secure client portal allows you to view your investments, send documents and communicate with us safely online.
How often will I meet with my financial planner?
You will meet with your financial planner at least once a year. We can also arrange additional reviews when a significant change in your circumstances makes one necessary.
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